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maggie_the_spy
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kiss, ned, chuck, kids
As of Thursday, February 13th, I will have been a Starbucks employee for one year. This is the first job I have held for longer than seven months. While working my seven hour shift tonight, waiting for a fellow employee to arrive 45 minutes late for her shift so that I could take my lunch break, I began to ponder what life has been like since becoming a pawn of the corporate monster that is Starbucks Coffee.The first things that came to mind were of course, customer experiences. I'll never forget the time I had scones thrown at me through the drive-thru window. I'll always remember having to spray used snuff tobacco off of the patio. Oh, and that one time someone had slowly poured a raspberry mocha out while walking up and down the sidewalk, leaving the cement stained for weeks-- priceless. Sometimes, the nostalgia is just too much for me.My first memorable customer had to be the scones incident. I work at the closest Starbucks to Texas Motor Speedway.

About a month and a half into working for the company, the first big race came to town, and with it droves of beer-guzzling, diesel-driving, tobacco-crazed rednecks. That Saturday morning I opened the store, arriving at 4:30 in the morning. IN THE FREAKING MORNING. By the time the scone incident took place, I had been working the drive-thru window for about six hours. A customer, fed up with having to wait on all of the other race-goers, grew angry with me because his drink wasn't ready when he got to the window. I had nothing to do with that, of course-- I was no where near ready to work the bar at this point in time. Frustrated, he glanced at his bag of pastries, decided that they weren't all there, and hurled them back through the window. I had to spend some time in the back. He got banned from the store.

Another memory from that auspicious day is that of my first time trying to take an order from the driver of a diesel truck (read: man responsible for burning a hole in the ozone layer). Though the headsets we use are so finely tuned I can hear a car alarm go off at the bank two intersections away, they have a little trouble working over the roar of an engine so large it could propel a jet through the sky. I asked the man three times what his drink was. "GRUMMMMBLEA VGRUMBLEA LGRUMBLEA" was all I heard. I thought surely the speakers were broken, or maybe my headset was dying. I thought perhaps his car was the problem, so I asked him to order at the window. "Sorry, sir. What was your order?" I asked the gruff looking-NASCAR fan. "GRUMBLEA VGRUMBLEA LGRUMBLEA." I handed him a Grande Vanilla Latte and prayed for the best.

One lovely summer day, while working the drive-thru, a woman ordered a Mocha. "Would you like that hot or iced?" I asked. After a pause, she asked a question in return. "What's the difference." a pause of my own here. "Um... Sorry?" the woman was frustrated now,"I said "WHAT IS THE DIFFERENCE?" another pause from me. "Between hot and iced?" she was getting snippy now. "YES!" pause. "Um... about one hundred and forty degrees..."

Most recently, while working the cafe I was trying to be cordial with a problem customer. Well, maybe problem is the wrong word. He's difficult. He's never happy, and no matter how much we try to connect, he shuts us out. He ordered a Grande White Mocha and two sliced of NSA Banana Nut Coffee Cake, which I love. "That is my favorite pastry," I said, with a bright smile, wishing to connect with this guy for once. His reply was, I kid you not, "I don't care." He just walked away, and I stood there stunned. What the hell?

I have been reduced to tears by demanding soccer moms who just want their latte made the way they ordered it and in time for their kids freaking game and with none of that customer service crap we are trained to give them. I have been treated so poorly that I contemplated quitting on the spot. I have been burned on both arms, my stomach and one thigh by 190 degree coffee spilling from an urn that was improperly placed on the brewer. But, I think I've really come out a better person for it. Not much gets to me anymore.I know at my review, I'll be asked some questions regarding my future with the company. I'll probably be asked to pursue a shift supervisor position, but I don't think I will.

So, I conclude his diatribe with a quote from the love of my life (who just happens to be a fictional character, but what else is new?):
"Right now this is just a job. If I advance any higher in this company, then this would be my career. And well, if this were my career I'd have to throw myself in front of a train."- Jim Halpert


Also, a bit about me:

I'm a 19 year old undergrad. I'm getting my associates at the local community college, because being a barista doesn't pay enough. I'm getting my bachelor's in English, and going to go on to pursue a masters in Library Science because I like books more than people.

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“You’re the time of day right around sunrise, when the sky is still a pale bluish gray. The streets are empty, and the grass and leaves are a little bit sparkly with dew. You are the sound of a few chirpy birds outside the window. You are quiet, peaceful, and contemplative. If you move slowly, it’s not because you’re lazy – it’s because you know there’s no reason to rush. You move like a relaxed cat, pausing for deep stretches that make your muscles feel alive. You are long sips of tea or coffee (out of a mug that’s held with both hands) that slowly warm your insides just as the sun is brightening the sky.”
You are Spider-Man

Spider-Man
100%
Robin
87%
Catwoman
70%
Wonder Woman
69%
Superman
65%
The Flash
65%
Iron Man
60%
Supergirl
59%
Hulk
45%
Green Lantern
40%
Batman
30%

spiderman1.jpgYou are intelligent, witty,
a bit geeky and have great
power and responsibility.


Click here to take the “Which Superhero are you?” quiz…
kiss, ned, chuck, kids
So, I've been basically on the verge of death by cold for the last week, and I've got a case of the mean reds, just like Holly Golighlty, so my partner came through at just the right time. :D

I was having a glum sniffle-filled morning as I walked from Bible class to chapel this morning, deciding to stop at the Campus Center post office on my way. Imagine my surprise, after seeing little mail for the past few weeks, when I opened up my box to find a package slip. Oh, the elation that little blue sheet of paper caused. Grinning, I ran to the office window, and actually squeeled as Marge placed the parcel in my hands. MY SWAP PACKAGE ARRIVED!!!!

Follow Errol, the Bouncing Owl...Collapse )
20th-Aug-2007 01:31 pm - Heck Yes I am!
kiss, ned, chuck, kids




You're Minnesota!

You love hanging out around lakes, even if they're frozen solid. Given
your probable Scandanavian heritage, it all just demonstrates that you're pining for the
fjords. Your obsession with wrestling got a little carried away for a while there, and
this should prompt some serious reflection about the separation of mind and body. It may
be time to celebrate, even throw your hat up in the air. You're going to make it after
all.



Take the State Quiz
at the Blue Pyramid.

19th-Aug-2007 06:46 pm - The Six Degrees of Draco Malfoy
kiss, ned, chuck, kids
So, you know how everyone in the wold can be traced to Kevin Bacon within 6 people? That whole 6 degrees of seperation thing? Well rumor has it that everyone in the Wizarding World can be traced to Draco Malfoy in 6 degrees. Here's my go at it:

Arabella Figg to Draco Malfoy in 6 Degrees

-Arabella Figg
is a squib who was asked to look after
-Harry Potter
who was the son of
-James Potter
whose best friend was
-Sirius Black
who was killed by his cousin
-Bellatrix Black-Lestrange
who is the sister of
-Narcissa Black-Malfoy
who is the mother of
-DRACO MALFOY! YAY!
18th-Jul-2007 09:43 pm - Luna Lovegood's Crocheted Cardigan
kiss, ned, chuck, kids

Like many other people on this site, I often find myself watching movies not only for the plot, but for the costumes as well. Harry Potter and the Order of the Phoenix certainly fit this category, as I found myself taking costume notes on any and all pieces I could find in my purse. I found myself most taken with Evanna Lynch’s wardrobe, and wanted nothing more than to dress like Luna Lovegood. My favorite item of hers had to be the crocheted purple sweater purple (which appeared blue on my movie screen).

Photo Sharing and Video Hosting at Photobucket



So, what’s a girl do when she wants a sweater like the one in the movie? She goes to Wal-Mart at 9:30 at night and buys two skeins of yarn and a crochet hook, then gets to crafting

FO PicturesCollapse ) And pattern ahoy!Collapse )
18th-Jul-2007 10:42 am - I'm SO excited! :D
kiss, ned, chuck, kids
So, I've wanted to do a swap for a very long time, now, and I've finally done it! I am now officially a member of the Hogwarts Swap Round 2! ZOMGSOEXCITED! I can't wait to get my partner so I can start to knitting! I've already got a pattern in mind!


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Hogwarts Sock Swap Questionnaire

1. What Hogwarts house have you been sorted into?
Ravenclaw!
2. Shoe size?
9 and 1/2
3. Foot Length?
9 and 1/2 inches
4. Foot Circumference?
At ball of foot-- 9 and 1/2 inches
At highest point of arch-- 9 and 1/4 inches

5. List your three favorite double-point needle brands, including size and length.
a. Susan Bates Silvalume 7" DPNS size 5
b. Boye Double Point Aluminum 7" DPNS size 3
c. I don't really have a third...

6. Would you like to try a new brand needle? If so, which brand? Size? Length?
I'm actually rather interested in the Boye Balene II DPNS, but I've heard mixed reviews about them. I'm would love to find some nice bamboo needles, but my LYS(s) never seem to have them... 7" is a good length and I love having 5 needles in a set (makes life easier). I really don't have a brand preference, though.
7. If you are a RAVENCLAW, do you prefer the colors in the film or the book? Do you have a strong preference?
I definitely, strongly, prefer film!Ravenclaw. I'm not a big fan of bronze, and I really just like the film colors better.
8. Allergies? Do you have any? Will your knitting be exposed to smoke or animals?
Fibers don't cause me problems, but anything that's angora-like and fuzzy gives me welts. I'm not allergic to any animals or perfumes or other products, but cigarette smoke makes my throat swell up. Oh, and my home is a smoke-free, animal-free enviroment. ;)
9. Are you an international participant (outside US)? Are you willing to have an international Hogwarts Sock Pal?
I'm from the States, and I think that since this is my first swap, I'd rather stay domestic. Maybe next round I'll go international, but for now I'm gonna have to say no.
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